Refund policy
Return & Exchange Policy – Khasoaam
- Items eligible for return must be unused, undamaged, and in their original condition and packaging.
- Any return or exchange request must be made within 7 days of receiving your order.
- Original proof of purchase (order confirmation email or order number) is required for all return or exchange requests.
Return Process
- Contact our customer service team at +92 317 5251530 to initiate the return process.
- Provide your order number, explain the issue with the item received, and share clear evidence (photos/videos) if the item is damaged or incomplete.
- Our support team will review the issue and guide you through the return or exchange process accordingly.
Note:
Khasoaam reserves the right to decline any return or exchange request that does not meet the policy requirements.
For any questions or further clarification regarding this policy, please contact our customer support team.
